Overview:
When purchasing the Basic support package, the following tasks are addressed:
- Basic installation and configuration of modules,
- Checking settings and resolving basic issues (Google Analytics, Google Search Console, Google Merchant Center, Google Ads, etc.),
- Providing data obtained from additional services.
The time spent on completing tasks by the developer/manager within the Basic support package is no more than 2 hours.
Our team is always ready to help you resolve any questions and issues that arise during the work process.
Therefore, we offer several support packages to choose from. Choose the support package that suits you best!
Comparative characteristics of the Basic, Ultra, and Premium support packages
| Package Name | Basic | Ultra | Premium |
|---|---|---|---|
| Provided Services |
✓ Basic installation and configuration of modules ✓ Checking settings and resolving basic issues ✓ Providing data obtained from additional services |
✓ Basic installation and configuration of modules ✓ Checking settings and resolving basic issues ✓ Providing data obtained from additional services ✓ Creating business accounts ✓ Resolving conflicts with already installed modules ✓ Configuring services ✓ Prompt assistance with project malfunctions |
✓ Basic installation and configuration of modules ✓ Checking settings and resolving basic issues ✓ Providing data obtained from additional services ✓ Creating business accounts ✓ Resolving conflicts with already installed modules ✓ Configuring services ✓ Prompt assistance with project malfunctions ✓ Adapting modules to the installed theme ✓ Fixing bugs and failures occurring in the online project ✓ Full customization “turnkey” ✓ Communicating with Google, Yandex managers |
| Time spent on task completion | no more than 2 hours | no more than 5 hours | no more than 15 hours |
| Package Cost | $100 | $250 | $750 |
You can see all support packages on VIP Support (Packages).
Contact us if you have any questions (info@pinta.com.ua).